“What are the most important skills needed to be successful as an Attendance Officer?
“Some important skills that I feel are very beneficial for an officer of the court to possess are; strong communication skills, effective time management skills, a positive attitude, and a person who can be direct and firm while still showing empathy for the population we serve.”
What are the aspects of your job that you love and are the most rewarding?
“One aspect of my job that I absolutely love is being able to work side by side with our youth. I enjoy getting to know them and their families and learning all about their backgrounds of which they come from. I try my best to assist them with any barriers they encounter and getting them linked up to community services or supports that will help them.”
One of the primary foundations of our Court is helping youth and families. Share a success story you have had working with a youth on your caseload.
“When working with youth and families, there will be days where you will feel defeated. However, there are also times where things work out perfectly and you experience a success story to talk about for years to come.
One young lady that I had the pleasure of working with happened to hate going to school and only wanted to work to make enough money to allow her to move out on her own. Her mother had impairments and was unable to effectively give the appropriate attention to her child’s needs. The student was failing all of her classes and was credit deficient. She wanted a better life for herself, but didn’t know how to make it a reality.
After many long talks and several home visits with this young lady, we were able to help her redirect her path and get her back into school full time. She was able to join a credit recovery program that was offered in the evenings through her school. During this time, she was also able to work and make the extra money she needed. Within a year, she ended up receiving all of her credits that were needed in order for her to graduate.
The day of her commencement, I received a picture via text of her in her cap and gown with her diploma in hand. The teen was not only able to successfully graduate, but was able to accomplish this a year earlier than expected.”